Terms and conditions
The website www.tzkrti.com (“the site”) was created to provide event producers and/ or various bodies and/ or organizations who are interested in this genre (“event producers”), easy and convenient service for the sale and distribution of tickets for their events, as well as providing ticket buyers, a friendly ticket buying experience and the opportunity to profit from event sharing.
The site is managed and operated by Tzkrti.com Ltd. ,516113164 , address, Haprsim 3 St.Haifa, (“ site management”).
The customer service of the site management is available Sunday-Thursday, from 10:00 to 18:00 at the phone number: +972549211775 or 24 hours a day by e-mail to: [email protected]
Rules of using the site
Any adult user (over the age of 18) who has an active and accessible e-mail box on the network, and a valid credit card, may use the site.
It will be clarified that the use of the site by minors under the age of 18 is limited to the consent of their parents or the responsible legal guardian on them. The site management recommends parents, guardians, or responsible adults who allow children to use the Internet, Instruct their children about safe surfing. However, the site management cannot verify the ages of the users and does not take responsibility for that.
A user will not make inappropriate or illegal use of the site or the services offered on it. Including this, the user will not connect the site and/ or will use the site or the services or their uses for the purpose of uploading, downloading, distributing, advertising or broadcasting of (a) information or other material in a manner that infringes any rights, including, intellectual property rights, rights to the protection of privacy and/ or any other right; (B) Information or other material that is offensive, threatening, insulting, defamatory, racist, inappropriate, pornographic, contains defamation language, discriminatory and/ or contains violence; (C) Information or other material that includes a virus, malware, Trojan horse, or other software which may damage the computer systems of the site management and/ or any third parties or in a manner that may limit, slow down or prevent others from using the site and/ or harm the experience of using the site; (D) information or other material that violates any law; (E) information that harms the good name and/ or reputation of the site management; And/ or (f) other information or material that includes an advertisement of any kind which is without the prior written permission of the site management.
The management of the site reserves the right not to upload content or remove information or content from the site that violates the above rules at its sole discretion and without giving the user prior notice. The user will have no claim, prosecution, or demand against the management of the site due to such action. It is clarified that the management of the site will not be liable for any damage which may be caused by uploading information or content by a user contrary to the above. There is nothing in the provisions of this section to block the management of the site against any other legal right against a user, and the management of the site reserves the full rights to take In legal proceedings accordingly.
The management of the site reserves the right to change or remove the services, in whole or in part, without prior notice. In addition, the management of the site may restrict user's access to the site or parts of it, from time to time.
It is clarified that the management of the site will be entitled to cancel the registration of a user and/ or block his ability to use the site services, including the cancellation of his invitation to the event or the removal of an event created by him from the site without any prior notice, related to any one of the following cases:
The user has provided incorrect or missing information when registering on the site;
The user has provided the means of identification to a third party;
The user used the website and/ or the services to commit an illegal act under the laws of the State of Israel (“Illegal act”) attempted to commit an illegal act or to assist or encourage the commission of an illegal act;
The user has committed an act that harms or may harm the site or the site management or users of the site.
Event producers who are interested in using the services are required to open an account on the site.
When registering for the site, the event producer will be required to provide his full name, phone number, email address, and any other information which will be requested from him while registering for the site.
The event producer must provide correct and accurate details. In the absence of correct details, it may not be possible to use them in some services. In addition, the event producer hereby undertakes to update any change in his details to the extent that a change or find out they are incorrect.
It should be noted that there is no obligation by law to provide the requested details. However, an event producer who will not provide the details of the requested information, in whole or in part, will not be able to make use of the services on the site. It will also be clarified that providing incorrect information at the time of registration will be counted as a criminal offense. The management of the site will be entitled to take appropriate, criminal legal, and civilians actions against users who submit incorrect information when registering.
When logging in to the event producer's account on the site he will be asked to enter an email address and password to identify him (“Means of identification"). In addition, the site management can add to the means of identification other means of identification that the event producer will provide. The event producer must keep the means of identification confidential and not disclose it to any third party. The event producer will be responsible for any act or omission which will be done using the means of identification belonging to him. In addition, the event producer must immediately notify the site management of any concerns about the unauthorized use of his identification or his private account. To prevent the unauthorized use of the account as much as possible, you must log out at the end of use.
The site allows users to purchase tickets for events for which ticket sales are managed on the site ("Purchaser"). The purchase of tickets on the website is conditional on the existence of tickets for the event.
Any transaction for the purchase of tickets for events through the website is a direct transaction between the buyer and the producer of the relevant event, and should not be seen on the website and/ or in its contents and/ or in the information published through it by the event producers, a recommendation and/ or opinion of the management!
Tickets will be purchased by the buyer, by filling out an order form that appears on the website. It will be clarified that filling in all the details Is a prerequisite for purchasing tickets.
After confirmation of the purchase of the tickets will be charged and a purchase confirmation will be sent to the e-mail address which was entered by the buyer when ordering the tickets ("Order Confirmation") clarifies that the purchase will be completed only after a successful clearing of the credit card provided by the buyer during the purchase. An SMS message with a barcode may also be sent to the buyer for the tickets he purchased, for the mobile phone number he entered when ordering the tickets.
In some cases, ordering tickets is also subject to the approval of the event producer. The management of the site will not be responsible to any user or any other third party for failure to have ticket booking confirmed by the event producer, for any reason.
By accepting receiving promotional emails and advertisements, the site management reserves the right to send mail to the buyers by e-mail, containing information about various events and links to purchase tickets. If you do not wish to receive an e-mail as stated above, you can request not to receive it by clicking on a link in the messages that will be sent to you or by contacting us at: [email protected]tzkrti.com
Entrance to events
Entry to the event for which tickets were purchased through the website will be possible by presenting an electronic card on the smartphone and/ or display a printed copy of the electronic card. The confirmation of the order will be a reference for the purchase of the ticket/ s by the buyer but does not constitute an entrance ticket. The event producer may impose additional requirements for entry to events at the discretion of his sole opinion, and the management of the site will not bear any responsibility as long as such requirements prevent the buyer from entering the event.
Unless otherwise decided between the event producers and the site management, access control for the events will be done directly by the event producers or those on their behalf, following the details specified in advance by the event producers.
Event ticket prices are set by the event producer who manages the sale for that event. Unless otherwise indicated on the sales page of the relevant ticket, the ticket prices displayed on the website are stated in new shekels and include VAT Following its lawful rate at the time of purchase of the tickets and also include the purchase fee charged by the site. Ticket price when ordering a ticket for an event will be in new shekels displayed on the website when they purchase is approved by the buyer, except in case of super error.
When ordering tickets, the user will provide the details of the means of payment, the owners of the means of payment, and the means of contact with the owner of the means of payment as requested by him when ordering the tickets ("Payment details”).
Payment can be made by credit cards such as Visa, Isracard, MasterCard and American Express, and Diners, as well as using other means of payment that will be posted on the Site from time to time. Payment for the purchase of tickets will be charged only after receipt of purchase confirmation as described in the ticket ordering chapter above. The provision of payment details by the buyer means that the buyer has the means of payment or that there’s an approval by the owners of the means of payment to use it to purchase the tickets. Payment by any purchaser is subject to review of the details of the means of payment and confirmation of the ordering of the tickets by Credit companies, banks, or similar entities relevant.
It will be clarified that the purchase of the tickets is subject to the confirmation of the order and the details of the means of payment by the credit company or if it is done by another means of payment, by a similar relevant factor.
Ordering tickets on the site indicates the user's consent that the site management will charge or credit the means of payment provided by the user according to the order details, and you will perform checks of the payment details, or provide information or obtain information about the user or third-parties as required from time to time and to order tickets or fulfill conditions of use, including credit card number, identification of the means of payment and validity of the means of payment.
To ensure that the sale and purchase of tickets on the site will be safe and secure, the site management uses SSL technology, which enables the secure transmission of information over the Internet.
Cancellation and Refund Policy
To cancel a transaction, the buyer must contact the site management and/ or the event producer. Cancellation of tickets purchased for the event and receipt of refund for a canceled card will be possible but following the cancellation policy following the Consumer Protection Regulations (cancellation transaction), 2010, according to which an order can be canceled for 14 days from the date of execution, but it is not possible to cancel an order 14 days before date of the event.
Each cancellation notice will include the name and ID number of the purchaser seeking to cancel the transaction (“the canceler”) with a confirmation order of the canceling ticket requested. The notice of cancellation will be given by the canceler using one of the following ways: (1) via phone number (0526646546) (2) by mail at the address: Tzkrti.com LTD. Haparsim 3 st Haifa ("Cancellation Notice"), (3) or by an e-mail at: [email protected]
Notwithstanding the foregoing, a canceler who is a person with a disability, a senior citizen, or a new immigrant, may cancel a transaction within four months from the date of execution, from the date of receipt of the card, or from the date of receipt of the purchase confirmation in writing, whichever is later, provided that the transaction canceling included a conversation between representatives of the site's management and the user, including a conversation via electronic communication.
If a canceler is a person with a disability, a senior citizen, or a new immigrant to cancel a transaction, representatives of the site management may require him to show them a certificate proving that he is a person with a disability, a senior citizen, or a new immigrant, as the case may be.
Regarding the above paragraph:
"A person with a disability" - as defined in the Equal Rights for Persons with Disabilities Law, 5758-1998
"Senior citizen" - a person who has reached the age of 65;
"New immigrant" - a person who has not yet passed five years from the date he was given an immigrant certificate or a certificate of eligibility as an immigrant from the Ministry of Immigration.
In any case of cancellation, a cancellation fee of 5% or 100 NIS will be charged, whichever is lower. Notwithstanding the foregoing, in the case where approved cancellation by the event producer, the amount of the credit will be determined by the event producer and he may legally set a cancellation fee.
It is clarified that insofar as the cancellation of a transaction is approved by the purchaser, the actual refund will be made within up to 30 days from the date of approval to cancel the purchase by the event producer and/ or the site management. In any case, where costs will apply for the cancellation and/ or credit, both will apply to the buyer and will be deducted from the amount refunded.
When making a cancellation and refund, if the site management requires cancellation, which cannot be done online, for example, In the case of an immediate debit card, an expired card, etc., a one-time amount of 25 NIS will be charged from the buyer for execution. The amount will be deducted from the amount of the refund.
In any case, where an event is canceled by the event producer, tickets for that event will be canceled and the event producer may, to the extent and at his expense, a sufficient balance to make the refund, to the ticket buyers for the canceled event by using its balance on the website. The user will have no claim and/ or claim against the management of the site regarding the cancellation of that event.
However, the site management will act in any case of cancellation or postponement of an event, to make a refund to the buyers in the amount of the transaction, with deducting the booking fee.
Event producers are obliged to comply with the rules of transaction cancellations set forth above and in the Consumer Protection Law, 1981 and regulations According to him, although they will be allowed to give better solutions to the buyers beyond these rules.
It is clarified that the management of the site is not involved in the production of the events themselves and is not responsible for the quality of the events, their quality, legality. and their suitability for the description on the website or for the needs of the user who purchases tickets for it, as well as for any change that is made in the event details on-site, including price changes or other details related to the event. The management of the site does not supervise and is not responsible for the reliability and/ or accuracy of the information presented by the event producers on the site, their level of service, their reliability, and the data that was published by them on the site, etc.
Any information or presentation published on the site regarding the events, including the details of the event, its nature, essence, and legality, and regarding the entrance ticket, the event was delivered or uploaded to the site by the event producers and is their sole and full responsibility.
The images displayed on the website concerning the events are the responsibility of the event producers and are for illustration only.
If there is a clerical error in the details of any of the events published on the site, the same clerk will not be liable to the producer of the event or the site management.
The management of the site will not be responsible and will not bear any damage, including indirect, consequential, or special damage that will be caused to the user or a third party as a result of an act and/ or omission of the user and/ or any third party, including and without detracting from the generality of the aforesaid.
Purchase of tickets made by credit card without the consent of the owner, purchase made by a minor and/ or (law) incompetent without the consent of his parents and/ or guardian, the action was taken on the site by any third party who enters the site and causes damage, etc. It is clarified that the responsibility of the management of the site, in any case, will be limited to the price of the ticket according to demand or claim of user purchases or the number of purchase commissions charged in respect of any event, in respect of a claim or demand of a producer event.
It is clarified that the content or information uploaded to the site or advertisements on the site, do not necessarily reflect her opinion or position of the site management. In addition, the management of the site has no responsibility for the content or information uploaded to the site, its reliability, or its accuracy. Including in connection with advertisements uploaded to the site.
Downloading information or content appearing on the site to the user's computer is done at the sole discretion and responsibility of the user. The management of the site will not bear any responsibility for damage that has occurred due to the downloading of such information or content from the site, including any damage to the user's computer.
By the nature of IT systems (including the Internet), their protection is not absolute, and therefore, the site is exposed to technical and other faults (such as, but not limited to, viruses, worms, Trojans, force majeure events, faults and/ or interruptions activity in communication lines and remote control equipment, etc. which may affect the activity of the site and cause damage to users, that the site management has no control over them and it does not know how to estimate and anticipate them. It is therefore clarified that the management of the site will not be liable for any damage caused by a malfunction of any kind, including malfunctions on the Internet and/ or communication lines and/ or hardware (including servers of the site management) and/ or software and/ or due to maintenance of the site which will be required from time to time, and/or repairs on the site and the user disclaims the management of the site from any liability for damage of any kind caused to him and/ or a third party as a result of technical faults in the hardware and/ or software related to the site as stated above, including by act and/ or omission and/ or negligence of Internet providers and/ or telephone network providers and/ or facsimiles and/ or any hardware or software provider, etc.
Although the management of the site makes efforts to improve and streamline the site and the services provided on it, the site and the services provided for use as they are (as-is) and the user will not have any claim against the management of the site in respect of the services, their characteristics or their suitability for the needs of the same user. Access to the site or sales services may sometimes be restricted for various reasons, including due to communication interruptions, maintenance of the site which will be required from time to time, or repairs to the site. Site management will not be liable for direct or indirect damages, including loss of revenue or profits, which will be caused as a result of the site or services will not be available at any time or for any period, including due to site downtime. also, the management of the site will not bear any responsibility in any case where the user is not allowed access or use of the services on the site, in whole or in part.
It is clarified that it is possible that due to technical faults and/ or the need to maintain the site, purchases of users will not be completed. Users of the site are required to be aware of this and responsible for these actions and for any damage, reliance, expense, loss of profits, etc. results that may be incurred for such malfunctions.
The management of the site will not be held responsible for any illegal act that is committed by any of the users through the site, in the content uploaded to the site, or through the services on the site.
The user grants the site management an international and irrevocable license to use all of his intellectual property rights in the content he uploads to the site, including the right to publish, distribute, translate, reproduce the content he has uploaded to the site by any means and grant others a sub-license for those rights. It will be clarified that by uploading content to the site, the user confirms that he has the rights to the same content or has a license to use the rights in the same content, which allows him to upload and publish the content on the site and give the site management rights to use them.
No copy, reproduce, distribute, or otherwise use the content appearing on the site unless it is content that has been uploaded by the user himself. Without derogating from the above, a user can download excerpts from the web pages of the site when he is given permission to do so on the site or when he is required to do so for the use of the site and to make one copy of the content for his personal use.
The user cannot modify a hard or digital copy of the content on the site which he has printed or downloaded. Also, the user cannot use the drawings, images, graphic markings, videos, or audio that the user has downloaded from the site separately from the accompanying text on the site.
Information and content
Users of the site (including the producers of the events) may upload content to the site, and share the content with others. Any user commits not to upload offensive, threatening, insulting, defamatory, racist, illegal, inappropriate, pornographic, defamatory, discriminatory, violent, infringes on privacy, infringes any third party intellectual property rights, and/ or infringes on the good name and/ Or the reputation of the site management (including, but not limited to, the shareholders of the site management, directors, managers, representatives, officers, employees, consultants and related corporations of the site management.) Without derogating from the above, the user commits not to upload any content Contains computer viruses, malware, Trojans, spam, code or malicious files, and/ or in any way that may harm and/or slow down the use of the site and/ or the experience of using the site.
The management of the site is not responsible for the content uploaded to the site and does not give any presentation or commitment concerning the information that appears on the site or is made accessible on the site by any of the users, including the accuracy, completeness, and reliability of the information and the suitability of the information for any purpose. In addition, the management of the site is not responsible for the accuracy, completeness, or suitability of any other content published on the site. The management of the site will not bear any damage or liability as a result of the reliance of any of the users on the content of the site or the information that appears on it.
The site provides the basis for organizing events and selling and purchasing tickets by users. The management of the site will not be a part of the connection of one user with another user through the site and will not be responsible for fulfilling the users' obligations as part of the connection between them through the website. The management of the site will not be responsible to any of the users for breach of the user's obligation to another user. The management of the site will not compromise, mediate or assume any responsibility for resolving disputes or conflicts between the users of the site and the services.
It is clarified that there is not and does not exist between the management of the site and the user, whether he sells tickets through the site or whether he purchases tickets through the site, employee-employer relationship, agency relationship, or partnership within the meaning of any law, for all that is implied by this relationship. The user will not present himself as a representative, agent, or employee of the site management and the site management will not be responsible for any act, omission, or presentation which will be done by the user contrary to the above.
In addition, the management of the site has no connection to users who create events and sell tickets through the site, and the management of the site is not bound or guaranteed to their obligations regarding the use of the site and services.
The user may find on the site links (“the links”) to various sites on the Internet, which are operated or published not by the management of the site (“the various sites"). These links are intended for the convenience of users only and the management of the site has no control over these websites and does not bear any responsibility for the content appearing on them. The management of the site does not guarantee the correctness of the links or that these links are aimed at sites to which the link to the link is purported. The management of the site may not publish links, remove links published on the site or not add new links to the site and all at its sole discretion.
The inclusion of links to the various sites does not indicate the support of the site management or any other connection between the site management and the various sites or their operators. Do not link the site to any site that contains content that offends the public's feelings and beliefs or that they or their publication is illegal or encourages illegal activity (such as pornographic content, content that encourages racism or discrimination, defamatory content, content that contains threats, etc.).
Do not link to content from the site that is not the home page of the site and may not display or publish such content in any other way, unless the deep link is to a web page on the site in full and (AS IS) so that it can be viewed and used in a completely identical way to use and view it on the site. As part of the aforesaid, it is forbidden to link to content from the site in isolation from the web pages on which they appear on the site (for example only: it is forbidden to link directly to an image or graphic file on the site, but to the full page where they appear).
The management of the site does not guarantee that links on the site will lead to an active website and it is not responsible for the content of the various sites or their reliability, trustworthiness, accuracy, or legality of those sites. In addition, the management of the site does not endorse and is not responsible, directly or indirectly, for the privacy policies of the various sites, or their content, including regarding publications, products, services, or other materials that are accessible or offered to users of the various sites.
The management of the site will not bear any damage, expense or loss caused, or allegedly caused, in connection with the use of the various sites, due to reliance on the various sites or their content or in connection with products or services offered by the various sites or by related parties.
It is agreed that the exclusive and unique jurisdiction in everything related to this agreement, its execution, meaning, the matter related to and/ or deriving from it, is vested in the competent court in Tel Aviv and only. The law applicable to everything related to the site and services is Israeli law only!